Help · Troubleshooting
A blank or white screen, or a page that won't load
In a browser: reload the page while holding Shift (Shift + click reload, or ⌘⇧R / Ctrl+Shift+R). That fetches a fresh copy of aeuix one. It usually happens if the page was left open while we released an update.
In the app: force-quit aeuix one and open it again; that refreshes your sign-in. If it continues, sign out from More and sign back in.
If neither helps, check your connection, then email will@aeuix.com with a screenshot.
More in Troubleshooting
I can't sign inCheck the email, reset your password, and try a sign-in link.An upload is stuck or failedKeep the page open, check your connection and add the file again.I'm not getting notificationsCheck Settings → Notifications, your spam folder and iOS notification settings.I'm seeing the wrong projects, or nothing at allCheck which company is selected, then reload.Contacting supportEmail will@aeuix.com with what you were doing and a screenshot.