Help · Troubleshooting
I'm not getting notifications
- Email: check Settings → Notifications in aeuix one, then your spam folder. Mark mail from aeuix.one as not spam.
- Push: iOS Settings → Notifications → aeuix one must allow notifications. Also check that a Focus mode is not silencing them.
- Open the app once after installing or updating so it can register for push.
More in Troubleshooting
I can't sign inCheck the email, reset your password, and try a sign-in link.A blank or white screen, or a page that won't loadReload the page fully, or force-quit and reopen the app.An upload is stuck or failedKeep the page open, check your connection and add the file again.I'm seeing the wrong projects, or nothing at allCheck which company is selected, then reload.Contacting supportEmail will@aeuix.com with what you were doing and a screenshot.